To the people who consider ordering from this site:
Hi people! I would like to write a detailed review about this site. Personally, I really like the korean style clothing (I believe most of you are). Their products look good, which made me to decide to order a few from this site. I've purchased some items from FIONA.en on date 03/22/2022, which cost me around $300 with shipping cost. I have been waiting for the updates of my shippment for one month, but there is no email notification regarding my shipping status. I was a bit worried, but I still did not hear anything for another two weeks.
It did not make sense that I have been waiting for 2 months, yet I recevied any updates. Then I tried to reach out to customer service through emailing & instigram msg so many times, but I didn't hear anything. Where did my money go? I became so worried that I email to them almost every day.
I am still waiting for their's reply as of now. (8/15) I would like try not to order products from this site unless you reach out to customer service or you have the patience to wait another 5+ months to get an answer. At last, I would like to ask anyone from this site to help me out if you know the right way to reach out to customer service?
Please reach out to me if you find a way. I can be reached out at huangjackie1998@gmail.com. Greatly appreacite it !
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